The Indian Army, under the Ministry of Defence, Government of India, has officially released a short notice for the recruitment of Civilian Switch Board Operator (CSBO) Grade-II for the year 2026. The Army is inviting online applications for 190 vacancies of Group ‘C’ civilian personnel across India .
This is a golden opportunity for 10th-pass candidates with PBX/telephone exchange experience seeking a stable central government job with attractive pay and allowances. The online application window opens on May 2, 2026, and closes on May 31, 2026. Eligible candidates must apply via email through the official Indian Army careers portal .
Indian Army CSBO Grade-II Recruitment 2026: Overview
Here is the essential information regarding the Indian Army Civilian Switch Board Operator Recruitment 2026:
| Category | Details |
|---|---|
| Organization | Government of India, Ministry of Defence (Indian Army) |
| Post Name | Civilian Switch Board Operator (CSBO) Grade-II |
| Total Vacancies | 190 Posts |
| Group | Group ‘C’ |
| Pay Level | Level-3 (₹21,700 + Allowances as per 7th CPC) |
| Apply Mode | Online (Email) |
| Qualification | 10th Pass + PBX Handling Experience |
| Age Limit | 18 to 25 Years |
| Application Start Date | May 2, 2026 |
| Application End Date | May 31, 2026 |
| Official Website | www.indianarmy.nic.in |
Indian Army CSBO Grade-II Vacancy 2026 Category-Wise
A total of 190 vacancies have been announced by the Ministry of Defence for CSBO Grade-II posts. The category-wise distribution is as follows :
| Category | Number of Posts |
|---|---|
| UR (Unreserved) | 94 |
| SC (Scheduled Caste) | 22 |
| ST (Scheduled Tribe) | 12 |
| OBC (Other Backward Class) | 43 |
| EWS (Economically Weaker Section) | 19 |
| Total | 190 |
Horizontal Reservation
| Reservation Type | Number of Posts |
|---|---|
| PwBD (Persons with Benchmark Disabilities) | 12 |
| ESM (Ex-Servicemen) | 20 |
Eligibility Criteria for Indian Army CSBO Recruitment 2026
Educational Qualification
As per the official notification, candidates must meet the following educational criteria :
| Requirement | Details |
|---|---|
| Essential Qualification | 10th Standard (Matriculation) pass or equivalent from a recognized Board |
| Essential Experience | Minimum 6 months of experience in handling Private Branch Exchange (PBX) Board |
| Desirable | Fluency in spoken English and Hindi |
Important Note: The PBX experience certificate is mandatory. Applications submitted without valid PBX experience proof will be rejected outright .
Age Limit (as on May 31, 2026)
- Minimum Age: 18 Years
- Maximum Age: 25 Years
Age Relaxation
| Category | Relaxation |
|---|---|
| OBC | 3 Years |
| SC/ST | 5 Years |
| PwBD (UR) | 10 Years |
| PwBD (OBC) | 13 Years |
| PwBD (SC/ST) | 15 Years |
| Ex-Servicemen | Military service period + 3 years |
Nationality
- Candidates must be citizens of India
- All India service liability will be applicable (selected candidates may be posted anywhere in India)
Salary / Pay Scale
Selected candidates will receive a competitive salary package as per the 7th Central Pay Commission:
| Component | Details |
|---|---|
| Pay Level | Level-3 |
| Basic Pay | ₹21,700 per month |
| Allowances | Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, and other admissible allowances as per government norms |
Application Fee
No Application Fee is required for any candidate applying for Indian Army CSBO Recruitment 2026 . Applications submitted without fee requirement will not be rejected on grounds of non-payment.
Important Dates
| Event | Date |
|---|---|
| Notification Release Date | April 2026 |
| Online Application Start Date | May 2, 2026 |
| Last Date to Apply (Email Submission) | May 31, 2026 (by 23:59 hrs) |
Selection Process
The selection for CSBO Grade-II posts will be conducted through the following stages :
Stage 1: Written Examination (100 Marks)
- Mode: Offline (OMR-based or pen-and-paper)
- Type: Objective Multiple Choice Questions
- No Negative Marking (as per available information)
Written Exam Pattern
| Subject | Expected Marks |
|---|---|
| General Intelligence & Reasoning | 20-25 Marks |
| Numerical Aptitude | 20-25 Marks |
| General Awareness | 20-25 Marks |
| English Language | 20-25 Marks |
| Total | 100 Marks |
Stage 2: Practical Test
- Candidates who qualify in the written examination will be called for a Practical Test
- The Practical Test will assess the candidate’s ability to handle PBX/telephone exchange operations
- Qualifying in nature (does not affect final merit ranking)
Stage 3: Interview
- Shortlisted candidates will appear for a personal interview
- Qualifying in nature (verifies personality and communication skills)
Stage 4: Document Verification
- Verification of original certificates and documents
- Medical examination as per Army standards
Final Merit List: The final selection will be based on written examination marks only. Practical Test and Interview are qualifying stages .
How to Apply for Indian Army CSBO Recruitment 2026
The application process is email-based. There is no online portal submission. Candidates must carefully follow the steps below :
Step-by-Step Email Application Process
Step 1: Download Application Form
- Visit the official Indian Army website: www.indianarmy.nic.in
- Navigate to the “Recruitment” or “Career” section
- Download the prescribed application form for “CSBO Grade-II Recruitment 2026”
Step 2: Fill Application Form
- Open the downloaded PDF application form using Adobe Acrobat Reader only
- Fill all details carefully in CAPITAL LETTERS
- Do not leave any mandatory field blank
- Save the filled form with your name in the following format: CSBO_YourName.pdf
Step 3: Prepare Scanned Documents
Keep the following documents ready in scanned format (PDF or JPG):
| Document | Details |
|---|---|
| Filled Application Form | PDF format |
| Recent Passport-size Photograph | JPG format |
| 10th Marksheet & Certificate | PDF/JPG format |
| PBX Experience Certificate | PDF/JPG format (mandatory) |
| Caste Certificate (SC/ST/OBC) | PDF/JPG format (if applicable) |
| PwBD Certificate | PDF/JPG format (if applicable) |
| Ex-Serviceman Certificate | PDF/JPG format (if applicable) |
| Aadhar Card / Valid ID Proof | PDF/JPG format |
Step 4: Compose Email
Step 5: Write Subject Line
- Subject Line Format: “CSBO Application – Your Full Name”
Example: “CSBO Application – Rajesh Kumar”
Step 6: Attach Documents
- Attach the filled application form (PDF)
- Attach the scanned photograph
- Attach all required supporting documents
Step 7: Send Email
- Double-check all attachments and details
- Send the email before the deadline: May 31, 2026 (23:59 hrs)
Important Email Application Tips
- ✅ Use a valid and active email ID
- ✅ Keep the subject line exactly as specified
- ✅ Ensure all attachments are clear and readable
- ✅ Send the application well before the last date
- ✅ Keep a copy of the sent email and attachments for future reference
Common Mistakes to Avoid
- ❌ Incomplete application form
- ❌ Missing PBX experience certificate
- ❌ Late submission after May 31, 2026
- ❌ Wrong email subject line format
- ❌ Attaching blurred or unreadable documents
- ❌ Submitting multiple applications
Important Instructions for Candidates
- PBX Experience Mandatory: The recruitment specifically requires 6 months of PBX/telephone exchange handling experience. Applications without valid experience proof will not be accepted .
- All India Service Liability: Selected candidates can be posted anywhere in India as per Army requirements .
- Email-Based Only: No physical copies or other online portals will accept applications. Only
sunshine.rise@nic.inis the designated email ID . - No Fee: There is no application fee for any category .
- Keep Copies: Save a copy of the email you send along with all attachments for future reference.
- Check Official Notification: Before applying, download and read the official notification from the Indian Army website to ensure you meet all eligibility criteria.
If you have any questions or face issues during the application process, feel free to comment below.
Important Links
| Notification | Click Here |
| Application Form | Click Here |
| Notification Video | Click Here |
| How to Make A Resume | Click Here |
| Download App | Click Here |
| Website | Click Here |
| SC, ST, OBC, Certificate (Video) | Click Here |
| Join Telegram Channel | Click Here |
| Join WhatsApp Channel | Click Here |
| Contact Our Online Application Team | Click Here |
